Privacy Policy

Last updated: October 31, 2026

Moonshine Inc. ("Moonshine Inc", "we", "us") is committed to protecting the personal information entrusted to us. This policy explains what we collect, why, and how we safeguard it, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

1. What we collect

Depending on how you interact with us, we may collect: contact details (name, email address, phone number, business name); information you provide through our website contact form; and, for clients, financial, payroll, banking and tax information required to deliver our services, which may include business numbers, employee information and Social Insurance Numbers. Our website may also collect limited technical data (such as IP address, browser type and pages visited) through standard server logs and analytics.

2. Why we collect it

We use personal information to respond to enquiries, provide and administer our services, meet legal and regulatory obligations (including filings with the Canada Revenue Agency and provincial or state authorities), communicate with you about your engagement, and improve our website. We do not sell personal information.

3. Consent

By providing personal information to us you consent to its collection, use and disclosure for the purposes described here. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us at the address below. Marketing emails, if any, comply with Canada's Anti-Spam Legislation and include an unsubscribe option.

4. Disclosure to third parties

We share personal information only as needed to deliver our services or as required by law. This may include cloud accounting, payroll, document-management and email providers (for example QuickBooks Online, Xero, payroll platforms and secure file-sharing tools), government agencies to whom filings are made, and your external accountant, lender or other advisors at your direction. Some service providers store data outside Canada, where it may be subject to foreign laws.

5. Safeguards

We protect personal information with physical, organizational and technological measures appropriate to its sensitivity, including encrypted transmission and storage, access controls, multi-factor authentication and confidentiality obligations for anyone who works with us.

6. Retention

We retain personal information only as long as necessary for the purposes it was collected and to meet legal requirements. Books and records supporting tax filings are generally retained for a minimum of six years from the end of the relevant tax year, as required by the Canada Revenue Agency.

7. Your rights

You may request access to the personal information we hold about you, ask that inaccuracies be corrected, or raise a concern about our handling of your information. We will respond within a reasonable time and, where applicable, within statutory deadlines. If you are not satisfied with our response you may contact the Office of the Privacy Commissioner of Canada.

8. Cookies and website analytics

Our website uses only essential cookies and, where enabled, privacy-respecting analytics to understand site usage. You can control cookies through your browser settings.

9. Breach notification

In the event of a breach of security safeguards that creates a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by law.

10. Changes to this policy

We may update this policy from time to time. The current version will always be posted on this page with its effective date.

11. Contact

Privacy Officer, Moonshine Inc.
Toronto, Ontario
Email: jchandrakumar@moonshineinc.ca
Phone: 416-400-7879